How long does it take for items to ship?
After order has been confirmed and the item you purchased is not a pre-order or on back order we will ship your item within 3-5 business days of your order being confirmed.
What are pre-order items?
A pre-order is a purchase for an exclusive item that is not et in stock. To secure your item, full payment is due at checkout. When the item arrives to our Quinn Warehouse, we will ship the item within 2 business days. The exact delivery date on pre-orders will be specified on the product page.
What happens if a item is on back order?
If an item is on back order when you place the item in your cart you will be notified that your order is on back order and the estimated shipping date. You then have a choose to complete your purchase or wait until the item is back in stock.
Can I return my candle?
Yes, unless it’s a collaboration candle or our pill bottle matches you can return your candle. The customer is responsible for the return shipping and must initiate your return within 15 days of receiving your order.